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Author Topic: Is there any help on this website?  (Read 13197 times)

Econdoc2

  • Newbie
  • *
  • Posts: 1
Is there any help on this website?
« on: April 08, 2014, 06:21:28 PM »

* I have registered.
* I am logged in.
* I cannot view or download any puzzle from the LA Times. (Click on LA Times in upper right corner.) 
Nothing happens. 
There really should be some YouTube video or simple help file that explains how this works (if it does!)
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mothra42

  • Newbie
  • *
  • Posts: 9
Re: Is there any help on this website?
« Reply #1 on: April 09, 2014, 11:57:10 PM »
I don't have the tech knowledge of most folks on this site, but when I had problems, I googled Across Lite updates and was able to get my crossword after that. I do updates as needed and am able to access LAT xword on this site without any problems. Don't know if this will help, but it worked for me!
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admin

  • Administrator
  • *****
  • Posts: 74
Re: Is there any help on this website?
« Reply #2 on: April 12, 2014, 06:27:11 PM »
What browser are you using? And what version. Many people are downloading the puzzle without issues every day. I could produce a video of me clicking on a link and post it to you tube, but that's all it would be: me clicking on a link. Could you try another browser? I fa ll else fails, right-click on the link, save it to your computer, then open it in Across Lite. Not ideal, but I'm not sure what else to suggest.

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