Gold Member Status Delayed

[philipmatarese]

I recently signed up for the site and made a PayPal donation so I could get gold status and access the database. I got a receipt from PayPal on Oct 22, how long does it usually take to process? Should I be worried that something has gone wrong now or just wait patiently?

[philipmatarese]

Has anyone else reading this ever gotten gold membership?

If so, how long did it take for yours to work?

[4wd]

I got gold membership instantly when I made a donation, my paypal email matched my acct email so didn't have any issues. Don't know if that's a requirement or not, though I'd suggest contacting the admin with your details and receipt kmccann AT cruciverb.com or pm http://www.cruciverb.com/index.php?action=profile;u=1

[philipmatarese]

Hmm. My emails also match, so I emailed kmccann. But so far it’s been radio silence. I’ll try emailing them again.

May I ask how long ago you paid for gold. Is it possible it used to work and now it doesn’t?

[4wd]

Don't worry too much I'm sure he'll get back to you in a timely manner, paid for my gold membership back in 2016, could be a recent issue.

[philipmatarese]

Kevin just got me sorted out (plus a bonus year of membership to make up for the trouble) when I emailed again. Not sure what wrong the first try, but all is well now.

[4wd]

Great, glad everything's sorted out

[admin]

There have been issues with Gold Membership renewals. I need to do these by hand for now. WIll try to get this resolved once and for all.

I will monitor incoming PayPal payments every few hours, so that's about as long as you'll likely have to wait.

I can be reached by various methods:

kmccann@cruciverb.com   (requires me to be home to receive and reply to it)
xwordguy99@gmail.com  (I can receive emails here by cell)
613 620-2399   (my cell phone - last resort)

-Kevin